How to / User Help

How do I send an individual message?
From the mobile app click “Favorites” (for favorite secured contacts) or “Secured” (for secured contacts), and then click the contact or conversation. Fro...
Thu, 3 Nov, 2016 at 2:38 PM
How do I send a group message?
From the mobile app click “Groups”, and then click the specific group. From the Command Center click "Messages" and the “Groups”. To send to multi...
Tue, 8 Mar, 2016 at 1:50 PM
How do I burn an individual or group message or conversation?
For individual one-to-one message threads, go to the mobile app, select the one-to-one conversation (from Contacts or Recent) and then click the “Burn” ic...
Thu, 3 Nov, 2016 at 2:43 PM
How do I make an individual call?
From the mobile app select the contact from “Favorites” or “Secured”, and then click the Secured Phone icon next to a contact.
Thu, 3 Nov, 2016 at 2:45 PM
How do I make a group voice call?
From the Command Center click the Voice tab, and then select call participants.
Tue, 8 Mar, 2016 at 1:56 PM
How do I send an image in a message?
From the mobile app, for individual and group messages, click the “Add Photo” (camera) icon and then take photo or select from mobile photo file. Photos t...
Thu, 3 Nov, 2016 at 2:46 PM
What do the "check marks" mean in the sent message chat bubble?
For group messages, a check mark means that your message was sent to the group. For one-to-one messages, the first check mark means the message was sent and...
Tue, 8 Mar, 2016 at 1:59 PM